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#116 – Refund

Posted in ‘Administration’
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Monday, 03 December 2018 14:55 UTC
Edwin
 I just purchased your product, but would like to ask for a refund. It seems not to be compatible with my website theme. The menu does not show up, content is shown double etc.
Monday, 03 December 2018 15:09 UTC
wb_weeblrpress
Hi

The menu does not show up
That's totally expected, no AMP plugin will build a menu for you. You should select the menu that you want to use on your AMP pages under the Navigation option of weeblrAMP (see documentation on this page).

content is shown double etc.
That might be the case if your theme is adding content regardless of whether the page is AMP or not. Few themes are aware. For this kind of situation, you should disable your theme on AMP pages. This is done on the Comments and plugins tab of weeblrAMP configuratio (documentation on this page)

It seems not to be compatible with my website theme
Your theme is not used at all on AMP Pages, regardless of the AMP plugin being used. Most theme however will not "break" AMP pages so by default we leave them enabled. However some do, as yours seems to and so you need to disable it as described just above.

Remember, with AMP, you are building a new version of your site. No plugin can do that for you entirely automatically although some will do a dumbed down version that's guaranteed to reduce your mobile results while AMP has the opposite goal. Advanced plugins such as weeblrAMP have many settings to let you customize the process and achieve a good result without having to do custom code.


Best regards

 
Monday, 03 December 2018 16:49 UTC
Edwin
Still, content is doubled on the amp site, the language flags are not shown etc. I just would like to ask for the 30 days money back garantuee as mentioned on your website.
Monday, 03 December 2018 16:52 UTC
wb_weeblrpress
Hi

Still, content is doubled on the amp site
Yes, that would be expected if your theme add theme, which is why you need to disable your theme on AMP pages.

the language flags are not shown
Totally expected, no pAMP plugin can reconstruct that sort of thing. We do for Polylang because we have built support for it.

I just would like to ask for the 30 days money back garantuee as mentioned on your website.
No problem, will do right away. I just think you have not fully realized what it takes to do a proper AMP implementation.

Best regards

 
Monday, 03 December 2018 16:55 UTC
wb_weeblrpress
Hi again

Your subscription has now been refunded at our Payment processor, Stripe.

Best regards
 
Tuesday, 18 December 2018 05:34 UTC
system
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