#198 – Gravity Form not submitting when site has SSL Active

Posted in ‘Presale’
This is a public ticket. Everybody will be able to see its contents. Only enter usernames, passwords or any other sensitive information in the Private information field.
Tuesday, 03 March 2020 07:55 UTC
dd2015
 On AMP on mobile devices, the Gravity Forms are not submitting when a SSL is Active. However, when the AMP version does not have a SSL Active, the Gravity Forms submit perfectly. Please help me with this issue as I definitely need a SSL active? Thank you

Domain: https://appdevelopmentninjas.com/contact-us/amp

NOTE: The problem is only on mobile devices on AMP when a SSL is ACTIVE.

Here is a video showing a successful submission on AMP on PC with an ACTIVE SSL
Tuesday, 03 March 2020 08:43 UTC
wb_weeblrpress
HI

Just tested sending a message from my phone on your https page and it work fine.

To be honest, if it works on a desktop, it will work the same on a mobile, as long as your certificate is valid.

Best regards
 
Tuesday, 03 March 2020 09:46 UTC
dd2015
Unfortunately, I am still unsuccessful in trying to submit a form on AMP that has a valid SSL.

Here is a video, which hopefully helps you identify the problem:

Form not submitting on mobile devices when SSL is active on AMP page
Tuesday, 03 March 2020 10:06 UTC
wb_weeblrpress
Hi

Ah, this is from the AMP cache. Unfortunately, the AMP cache still has the AMP4WP crap:



Not sure why that is though, they should have updated now.

Best regards
 
This ticket is closed, therefore read-only. You can no longer reply to it. If you need to provide more information, please open a new ticket and mention this ticket's number.