#109 – Can't Update Pugin

Posted in ‘weeblrAMP’
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Monday, 08 October 2018 16:02 UTC
nick-osborn-truefacet-com
 Hello, I am getting an error message when attempting to update my Weeblr AMP plugin, suggesting my access key is incorrect, or subscription is inactive. However, everything looks correct, and subscription is active for another 6 months. Do you know how i can fix this? Unfortunately i am also unable to attach JPG screenshots to this ticket.

Update Failed: Download failed. The update server denied access. Maybe you have not provided your access key for weeblrAMP updates, or your subscription has expired? Enter credentials on the weeblrAMP System tab of the Settings page, and be sure to list your site URL on your WeeblrPress Dashboard at https://www.weeblrpress.com/dashboard
Edited by nick-osborn-truefacet-com on 2018-10-08 16:02
Monday, 08 October 2018 17:25 UTC
wb_weeblrpress
Hi

Sorry about that, the JPG upload might fail sometimes depending on the MIME file type of the file. I have checked that your subscription is indeed active.

One thing you may not have done is register your full site URL on your dashboard? The entire process is documented on this page of the documentation, more specifically the "Listing your site" paragraph.

Let me know!

Best regards



 
Edited by wb_weeblrpress on 2018-10-08 17:26
Tuesday, 23 October 2018 05:34 UTC
system
This ticket has been automatically closed. All tickets which have been inactive for a long time are automatically closed. If you believe that this ticket was closed in error, please contact us.
Edited by on 2018-10-23 05:34
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