• Home
  • Get help
  • Ask a question

#139 – Incorrect display of brief product description

Posted in ‘weeblrAMP’
This is a public ticket. Everybody will be able to see its contents. Only enter usernames, passwords or any other sensitive information in the Private information field.
Saturday, 09 March 2019 19:50 UTC
VladAgata
 Hello!
I bought and installed the plugin.

I can not configure the correct display of the product description. In the full version of the site, the description uses bold font, hyphenation to new lines and spaces.
In the AMP version this does not work.

Before buying your plugin, installed free. Everything worked fine.
What to do?

Thank!


Monday, 11 March 2019 08:52 UTC
wb_weeblrpress
HI

In the full version of the site, the description uses bold font, hyphenation to new lines and spaces.
There is not connection between you HTML site and the AMP version. The AMP version is like a separate website and does not use your theme at all. So whether you have bold, spaces, newlines, etc on your site is not relevant and used on the AMP version.

Before buying your plugin, installed free. Everything worked fine.
I assume you are talking about a WooCommerce site? The free version does not have any support for WooCommerce so it just displays the content of the product text as if it was a regular blog post.

In the AMP version this does not work
Like I said, the output of the WooCommerce pages are not related to what you have on your "normal" site. The product output should look similar to what you see on our demo website, for instance on this page (the color will be different on your site, we changed them on the demo site).

So first:

- please provide a full and exact URL to your website, we cannot comment without seeing specific pages
- just to be sure, you did install and enabled the WooCommerce support add-on?

Best regards
 
Monday, 11 March 2019 10:54 UTC
VladAgata
https://relaxstudio.com.ua/

Hello!I use the paid version.With the support of Woocommerce
Earlier I installed the free AMP plugin and a short description of the product was displayed just like on the full version of the site.
пн, 11 бер. 2019 о 10:52 WeeblrPress <weeblramp-ticket-reply@weeblrpress.com> пише:

Monday, 11 March 2019 11:27 UTC
wb_weeblrpress
Hi

a short description of the product was displayed just like on the full version of the site.
I already explained this. Please see above.

We need to discuss about a specific page. So I selected this page for instance: https://relaxstudio.com.ua/product/divan-10137

If I visit the AMP version, https://relaxstudio.com.ua/product/divan-10137/amp/, I get this:




This is exactly as expected, this is the normal output of a WooCommerce site for an AMP version. You should format it differently if you do not want this layout of course, and you can style it differently also if you wish.

Again: what your theme does is NOT used on the AMP version so if you have bold, tables or other visual enhancements, this will not happen on the AMP version.

The free version of the plugin does not do anything special for WooCommerce pages so it's just a basic POST output. The WooCommerce add-ons knows the page is WOoCommerce and it displays a better version of that page, including add to cart and similar buttons if applicable and also ALL the structured data for products:



Best regards
 
Monday, 11 March 2019 12:48 UTC
VladAgata
Дякуємо за відповідь!Вибачте, але я ще раз уточню, щоб перевірити, або все зрозуміло правильно.
Зараз я використовую платну версію вашого плагіна з підтримкою Woocommerce.Це також не впливає на відображення напівжирних і розставлених символів?
Перш ніж купувати ваш плагін, я спробував плагін AMP https://uk.wordpress.org/plugins/amp/Він показав короткий опис продукту так само, як і в повній версії сайту.
Я правильно розумію - оскільки я хочу зробити це можливим, але ваш плагін налаштований не відображати жирним шрифтом і переносами за замовчуванням.Чи не так?
Ви пишете, що я можу самостійно налаштувати правильний дисплей.
Скажіть, будь ласка, як саме це зробити?Спасибі!

пн, 11 бер. 2019 о 13:28 WeeblrPress <weeblramp-ticket-reply@weeblrpress.com> пише:

Monday, 11 March 2019 13:12 UTC
wb_weeblrpress
Hi

Sorry, what?

Best regards

 
Tuesday, 26 March 2019 05:34 UTC
system
This ticket has been automatically closed. All tickets which have been inactive for a long time are automatically closed. If you believe that this ticket was closed in error, please contact us.
This ticket is closed, therefore read-only. You can no longer reply to it. If you need to provide more information, please open a new ticket and mention this ticket's number.