#176 – How to enter access code

Posted in ‘weeblrAMP’
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Wednesday, 09 October 2019 14:47 UTC
lauraupc
 I paid to upgrade my account. When I tried to install the new weeblramp_1.12.0 zip file, it failed. I deactivated the free version of weeblramp and tried again. The install failed again. How to do I install and activate the upgrade?
Wednesday, 09 October 2019 14:55 UTC
wb_weeblrpress
Hi

How does it fails? which error message can you see when installing?

I deactivated the free version of weeblramp and tried again
The standard procedure to update a plugin is not only to deactivate it but also to delete it. If a plugin older version already exists on a site, WordPress does not let you install a newer version over it.

Note that after the initial install of the standard version (over the Community one), updates are then handled as usual by WordPress updater (see updating documentation here)

Best regards
 
Wednesday, 09 October 2019 19:23 UTC
lauraupc
Thanks for your quick response.

I deleted the free version of weeblrAMP and now the upgrade is working.
Wednesday, 09 October 2019 19:24 UTC
lauraupc
Thanks for responding so quickly. I deleted the free version and now the upgrade is working.
Kind regards,LauraOn Wed, Oct 9, 2019 at 10:55 AM WeeblrPress <weeblramp-ticket-reply@weeblrpress.com> wrote:

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